Tuesday, 16 May

Cocktails

6:00 PM - 7:30 PM
6:00 PM – 7:30 PM
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Opening Reception

Sponsored by: IDA Ireland

Graanbeurszaal, Ground Floor

Join us for drinks and canapés as we kick off Phocuswright Europe in our new location.

All Day

11:00 AM - 6:30 PM
11:00 AM – 6:30 PM
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Attendee Services Desk Open

Beursfoyer, Ground Floor

We encourage you to stop by to pick up your conference credentials.

Wednesday, 17 May

Battleground

9:00 AM - 11:45 AM

Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).

9:00 AM – 9:25 AM
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Battleground Welcome

Get ready for fresh ideas! Battleground features some of travel's newest innovations.

9:25 AM – 9:35 AM
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Car Rental Gateway

This versatile vehicle rental distribution ecosystem provides top technology for all travel distributors.

Presenter
Martin Kallasmaa, Smooth Operator, Car Rental Gateway

9:35 AM – 9:45 AM
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conichi

Defining tomorrow's hospitality: The future of hotels and how digitalization can change the travel industry.

Presenter
Maximilian Waldmann, Founder & CEO, Conichi

9:45 AM – 9:55 AM
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Whalar

Whalar connects brands to influencers. Our platform makes collaborating with social influencers easier, safer and scalable.

Presenter
Neil Waller, Co-Founder, Whalar

9:55 AM – 10:05 AM
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B2Book.net

The new innovative tool to collaborate between travel industry professionals and vacation rental property managers and private owners.

Presenter
Fabio Angeli Bufalini, Chief Commercial Officer, B2Book.net

10:05 AM – 10:15 AM
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Axon Vibe

Use smart travel assistance and AI-powered location analytics to orchestrate door-to-door mobility and develop ancillary revenue.

Presenter
Roman Oberli, CEO, Axon Vibe

10:15 AM – 10:25 AM
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Caravelo

NINA enables airlines to deliver virtual assistance and personalized retail across any chat platform in multiple languages.

Presenter
Inaki Uriz, CEO, Caravelo

10:27 AM – 10:37 AM
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Save A Train Ltd

This innovative and distinctive rail travel software solutions startup company has developed a series of online rail travel products including a…

Presenter
Udi Sharir, Co-Founder & CTO, Save A Train Ltd

10:37 AM – 10:47 AM
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Sharewood

The 'Airbnb' for sharing outdoor gear all over Europe. We are a huge community of sport enthusiasts and adventure travelers.

Presenter
Piercarlo Mansueto, Founder and CEO, Sharewood

10:47 AM – 10:57 AM
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IQPlanner

A new-generation blogging platform that connects travel media content with travel services.

Presenter
Igor Kaloshin, Founder and CEO, IQPlanner

10:57 AM – 11:07 AM
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Waynaut

Seamless booking is here: The Waypass API allows OTAs and metasearch to sell any multi-modal combination in one transaction.

Presenter
Simone Lini, CEO, Waynaut

11:07 AM – 11:17 AM
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bookingkit GmbH

Building the leading GDS for tours and activities: Explore how a GDS in the third-biggest touristic market will affect tourism as a whole.

Presenter
Lukas Hempel, Founder & Managing Director, bookingkit GmbH

11:17 AM – 11:27 AM
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Loco

Loco is a mobile platform that unites the world's leading regional OTAs and travel startups, helping them survive & thrive.

Presenter
Amit Golan, CEO & Co-Founder, Loco

11:27 AM – 11:45 AM
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Networking Break

Graanbeurszaal, Ground Floor

Workshops

11:45 AM - 1:10 PM

Workshop sessions take place on the first floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).

11:45 AM – 12:20 PM
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Mobile Travel Bookings: From Added Bonus to Core Revenue Channel

Presented by: Button

The travel industry’s approach to monetization is evolving rapidly on mobile as Google, TripAdvisor and others pioneer third-party bookings and…

Presenter
Mike Dudas, Co-Founder and CRO, Button, Inc.

11:45 AM – 12:20 PM
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The New Distribution Landscape for Tours and Activities

Presented by: Bokun

Explore how partnering will give hotels and airlines a bigger part of the tours and activities pie. Convenience is the new loyalty: How can hotels…

Presenters
Hjalti Baldursson, CEO, Bokun
Engilbert Hafsteinsson, Vice President, Sales, Wow Air
Stefano Zeni, Head of Commercial Management & Destination Services, GTA

11:45 AM – 12:20 PM
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The Seamless Travel Experience: Why Payments Are at the Heart

Presented by: Worldpay

Acquire tips on how airlines, online travel agents and hotels can create a seamless travel experience by becoming a ‘one-stop travel shop’ and grow…

Presenters
Jay Abbott, Business Development Manager, Worldpay
Rogier De Boer, VP Business Development, EMEA, Worldpay
Diederik Van Gool, Business Development Manager, Worldpay

12:35 PM – 1:10 PM
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From Gen Z to Boomers: How to Influence Online Traveller Purchase Decisions

Presented by: Expedia Media Solutions

A new multi-generational study commissioned by Expedia Media Solutions and conducted by Northstar illustrates the complex and time-consuming…

Presenter
Andrew Van der Feltz, Senior Director Business Development, Expedia Media Solutions

12:35 PM – 1:10 PM
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Unlocking the Ancillary Revenue Potential of Tours and Activities

Presented by: TrekkSoft

Unlock the ancillary revenue potential of in-destination services and enhance both customer experience and brand loyalty with tours and activities.…

Presenters
Jon Fauver, CEO, TrekkSoft AG
Will Plummer, CEO, Trust My Travel

Lunch

1:10 PM - 2:15 PM
1:10 PM – 2:15 PM
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Networking Lunch

Sponsored by: autobooker.com GmbH

Grote Zaal, Ground Floor

Center Stage

2:20 PM - 6:30 PM

Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).

2:20 PM – 2:35 PM
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Center Stage Opening

Simon Lehmann, President, Phocuswright Inc.

2:35 PM – 3:10 PM
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Keynote: Booking.com

Just surpassing its twentieth year, Booking.com continues to lead the pack in accommodation distribution. What's next for this front-runner? A key…

Peter Verhoeven, Managing Director, Europe, Middle East, Africa, Booking.com
Talkbackers
Rod Cuthbert, Executive Chairman, Rome2rio
Thomas Heerkens, Managing Director, Landal GreenParks

3:10 PM – 3:40 PM
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Executive Roundtable: The Hotel Distribution Debate

Keeping up with the changing world of hotel distribution is a head-spinner. Hotels want to move toward direct channels but OTAs are growing faster…

Panelists
Lennert De Jong, Chief Commercial Officer, citizenM Hotels
Guillaume De Marcillac, Co-CEO, FastBooking
Mark Lomanno, Partner and Senior Advisor, Kalibri Labs
Terri Scriven, Industry Head of Hospitality, Google
Moderator
Peter O'Connor, Managing Director, Soft Solutions Ltd.

3:40 PM – 3:50 PM
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Spotlight on the Refugee Crisis

Right now, the world is experiencing the largest mass displacement of people in recorded history. More than 65 million people have been forced from…

Henri Van Eeghen, Senior Director, Mercy Corps

3:50 PM – 4:15 PM
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Executive Interview: Lola

The co-founder and former CTO of KAYAK is on a new mission to reinvent travel planning with mobile, messaging, A.I. and – believe it or not –…

Paul English, CEO, Lola
Douglas Quinby, Senior Vice President, Research, Phocuswright Inc.

4:15 PM – 5:00 PM
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Networking Break

Graanbeurszaal, Ground Floor

5:00 PM – 5:30 PM
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Executive Roundtable: Local Heroes

Despite stiff competition from two titans, these leading online travel agencies are winning favor in their local markets. Appealing to customer…

Panelists
Fabio Cannavale, Co-Founder and CEO, lastminute.com group
Alexandre Fontaine, Co-Founder and Executive Board Member, Voyage Prive
Amuda Goueli, CEO, Destinia
Joerg Trouvain, CEO, 7Travel, ProSieben Travel GmbH
Moderator
Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.

5:30 PM – 5:45 PM
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Phocuswright Research: European Traveler Tech

The rise of web-enabled devices and mobile functionality continually unleashes new shopping and booking trends in the leisure travel landscape.…

Brandie Wright, Research Analyst, Phocuswright Inc.

5:45 PM – 6:05 PM
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Executive Interview: Thomas Cook

Successful online growth is not just for OTAs. A market leader gives his perspective on transformation and future distribution for holidays in the…

Gilles Despas, Chief Marketing & Digital Officer, Thomas Cook Group plc
Simon Lehmann, President, Phocuswright Inc.

6:05 PM – 6:25 PM
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Executive Interview: Hotelbeds

They provide sought-after content both online and off, directly and through partners, in a dynamic marketplace. Learn what’s next for this…

Joan Vilà, Executive Chairman, Hotelbeds
Moderator
Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.

6:25 PM – 6:30 PM
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Battleground Awards Ceremony

Cocktails

6:30 PM - 8:00 PM
6:30 PM – 8:00 PM
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Cocktail Reception

Sponsored by: Wyndham Vacation Rentals

Graanbeurszaal, Ground Floor

All Day

8:00 AM - 6:30 PM
8:00 AM – 6:30 PM
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Attendee Services Desk Open

Beursfoyer, Ground Floor

Check in and pick up your all-access conference credentials.

8:30 AM – 6:30 PM
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Exhibitor Showcase Open

Graanbeurszaal, Ground Floor

Thursday, 18 May

WIT Europe

9:00 AM - 11:30 AM

Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).

9:00 AM – 9:10 AM
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Welcome to Asia Reimagined

Presenter
Siew Hoon Yeoh, Editorial Director, Northstar Travel Group Asia and Founder, Web In Travel

9:10 AM – 9:35 AM
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Executive Roundtable: From the Top

We gather the leading influencers in Asia’s online travel market to share insights into their respective areas of expertise and see if we can take…

Presenter
Siew Hoon Yeoh, Editorial Director, Northstar Travel Group Asia and Founder, Web In Travel
Panelists
Louise Daley, Deputy CEO, Asia Pacific, AccorHotels
Fritz Demopoulos, Founder, Queen's Road Capital
Timothy Hughes, Vice President, Business Development, Agoda.com

9:35 AM – 10:15 AM
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4 in 40: Asia Unplugged

What makes different markets tick? Where are the biggest opportunities as Asia’s growing middle class gets more access to disposable income and…

Panelists
Blanca Menchaca, Co-Founder & COO, BeMyGuest Pte. Ltd.
Alex Shen, Strategic Partnership Manager, China, GetYourGuide Inc.
Kei Shibata, Co-Founder and CEO, Venture Republic Inc.
Min Yoon, CEO, TideSquare Co., Ltd

10:15 AM – 10:30 AM
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Executive Interview: Ctrip.com

Shiwei Zhou, VP of Investments and Investor Relations, Ctrip.com International, Ltd.
Presenter
Siew Hoon Yeoh, Editorial Director, Northstar Travel Group Asia and Founder, Web In Travel

10:30 AM – 10:40 AM
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Keynote: The Singapore Story - Transforming Tourism Through Technology

As a leading gateway to Asia, Singapore has been aggressively pursuing a visitor-centric digital strategy to grow its tourism business; and to…

Choon Yang Quek, Chief Technology Officer, Singapore Tourism Board

10:40 AM – 10:50 AM
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Why I Chose To Launch My Startup in Asia

The story of why a Manchester-based startup focused on solving a pain point in airline distribution chose to launch its business in Asia, before…

Presenter
Timothy O'Neil-Dunne, Co-Founder, Air Black Box, and Managing Partner, VaultPAD Ventures

10:50 AM – 10:58 AM
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The WIT Great Debate

The proposition: Asia, in particular, China, is a copycat. It is not an innovator. In 3 minutes each, our opponents will pit their wits against…

Panelists
Alex Shen, Strategic Partnership Manager, China, GetYourGuide Inc.
Martin Symes, Owner, MS Consult

10:58 AM – 11:00 AM
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It’s a Wrap

Presenter
Siew Hoon Yeoh, Editorial Director, Northstar Travel Group Asia and Founder, Web In Travel

11:00 AM – 11:30 AM
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Networking Break

Sponsored by: Singapore Tourism Board

Graanbeurszaal, Ground Floor

Center Stage

11:30 AM - 12:45 PM

Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).

11:30 AM – 11:45 AM
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Simon Says

Simon Breakwell, Venture Partner, Technology Crossover Ventures
Simon Lehmann, President, Phocuswright Inc.

11:45 AM – 12:15 PM
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Executive Roundtable: Emerging Technologies

Emerging technologies are poised to change the way travelers interact with travel content. This session explores three key trends: virtual reality,…

Panelists
Terry Kane, Head of Travel, Facebook Inc.
David O'Flanagan, CEO and Co-Founder, Boxever
Salar Shahna, Creative Director and Co-Founder, World VR Forum
Moderator
Norman Rose, Senior Technology and Corporate Market Analyst, Travel Tech Consulting Inc.

12:15 PM – 12:45 PM
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Executive Roundtable: The Legislation Debate

Can progress be regulated? How do you keep change in check? As innovation transforms travel distribution, efforts to regulate might break down the…

Panelists
Andrea Bertoli, Deputy CEO, lastminute.com group
Michael Buller, Managing Director, Verband Internet Reisevertrieb
Christoph Klenner, Secretary General, European Technology & Travel Services Association (ETTSA)
Michael Simon, General Manager Distribution, EMEA & APAC, Marriott International
Tobias Wann, CEO, @Leisure Group
Moderator
Dirk Rogl, Analyst, Phocuswright Inc.

Lunch

12:45 PM - 1:45 PM
12:45 PM – 1:45 PM
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Networking Lunch

Grote Zaal, Ground Floor

Center Stage

1:45 PM - 4:30 PM

Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).

1:45 PM – 2:10 PM
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Executive Interview: Trivago

The managing director of one of the most successful metasearch companies in the world talks about its future post-IPO.

Johannes Thomas, Managing Director, trivago GmbH
Douglas Quinby, Senior Vice President, Research, Phocuswright Inc.

2:10 PM – 2:40 PM
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Executive Roundtable: Beyond Beds and Air

You've stepped off your flight or left the hotel - now what? How can every stakeholder in the travel value chain take advantage of the opportunity…

Panelists
Bobby Healy, CTO, CarTrawler
Louis-Philippe Maurice, Co-Founder & CEO, Busbud
Will Phillipson, Co-Founder and President, SilverRail Technologies
Polina Raygorodskaya, CEO, Wanderu
Moderator
Norman Rose, Senior Technology and Corporate Market Analyst, Travel Tech Consulting Inc.

2:40 PM – 3:10 PM
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Joint Interview: Expedia

Two key leaders from Expedia discuss how the online behemoth maintains its reign as the largest OTA in the world. Learn how Expedia stays agile and…

Cyril Ranque, President, Lodging Partner Services, Expedia Inc.
Johan Svanstrom, President, Hotels.com and Expedia Affiliate Network, Expedia Inc.
Moderator
Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.

3:10 PM – 3:50 PM
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Spotlight: Founders Forum

While all winning entrepreneurs have vision and confidence, their personal journey is often strewn with obstacles. Hear stories of successful…

Naren Shaam, Founder and CEO, GoEuro
Jared Simon, COO & Co-Founder, HotelTonight
Tao Tao, Co-Founder and COO, GetYourGuide Inc.
Moderator
Giancarlo Carniani, Market Analyst, Italy, Phocuswright Inc.

3:50 PM – 4:05 PM
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The End of Alternative: How Private Accommodation is Transforming Global Accommodation

It’s been one of the hottest – and more controversial – categories of travel over the past decade: the rise and rise of homes, flats, villas,…

Douglas Quinby, Senior Vice President, Research, Phocuswright Inc.

4:05 PM – 4:30 PM
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Executive Interview: Airbnb

Airbnb's impressive growth has catapulted it to become the fourth largest online travel company in the world. Learn about Airbnb's progress as it…

Olivier Gremillon, Managing Director, EMEA, Airbnb
Douglas Quinby, Senior Vice President, Research, Phocuswright Inc.

All Day

8:00 AM - 4:30 PM
8:00 AM – 4:30 PM
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Attendee Services Desk Open

Beursfoyer, Ground Floor

8:30 AM – 4:30 PM
 Add

Exhibitor Showcase Open

Graanbeurszaal, Ground Floor